Speed and security in your banking communications

Is your business taking advantage of our eStatement service? If not, you might consider the benefits of receiving your monthly statements electronically. While you’re at it, please consider signing up for our new eNotice service. This service allows you to receive bank notices, such as loan payment alerts and rate changes, electronically.

Amy Foulks, First Utah Bank Executive Vice President and Chief Information Officer, explains that receiving your statements and bank notices electronically offers several advantages. Chief among them are speed and security.

When we issue your paper statement each month, it can take days or perhaps even a week to land in your traditional mailbox. In an age when we are accustomed to quick access to information, that’s a long time! With eStatement and eNotice, we will send you an email as soon as a new statement or bank notice is available to view online, and you can log into Internet Banking or the Treasury Management Portal to see or download the document, Foulks says.

eStatement and eNotice can protect you from theft from your mailbox, as well as those occasions when a postal carrier inadvertently drops your mail in a neighboring box or when an employee mistakenly opens all the mail. “Mail fraud is a real issue and statements or notices landing in the wrong person’s hands, intentionally or unintentionally, is a real risk,” Foulks says. “Utilizing eStatements and eNotice guarantees only the right people are going to have access to that information.”

There are other advantages, as well. For instance, you can download a statement or notice as a PDF and save it to your hard drive or network. Depending on how long you’ve had the account and your statement cycle, you can see up to 18 months of statements and notices on the portals. Participating also helps us save on paper, which means your community bank is able to be a bit kinder to the environment.

Be aware that if you want to enroll in eNotice, you also must enroll in eStatement. As always, every customer is able to access statements and notices electronically via the portals, whether or not you enroll in eStatement or eNotice. Those who do enroll simply agree to go without the mailed paper versions.

Interested? If you already are enrolled in our eStatement service and want to add eNotice, please give us a call at 801-308-2265 or drop by one of our branches. If you are not already enrolled in eStatement, you can start the ball rolling here if your business uses Internet Banking or here if your business accesses account information through the Treasury Management portal.